Non-emergency medical transport you can trust.
Essential Transport Assistance provides safe, comfortable wheelchair, stretcher, and ambulatory transportation across South Florida — with door-through-door care from people who treat every passenger like family.
- 7 days
- Scheduled service
- 3 counties
- Tri-county coverage
- Door-through-door
- Hands-on assistance
The right vehicle and care for every passenger
Whether your loved one travels by wheelchair, stretcher, or simply needs a reliable ride, we have a safe, comfortable option.
Wheelchair Transport
Safe, secure wheelchair van transport with trained attendants, ADA-compliant lifts, and four-point securement. We handle door-through-door assistance so passengers are never left to navigate alone.
Learn moreStretcher Transport
For passengers who must remain lying down, our stretcher vans provide a comfortable, monitored ride with trained two-person crews for safe bed-to-bed transfers.
Learn moreAmbulatory & Chauffeur
For passengers who can walk with little or no assistance. A courteous, professional driver gets you to appointments, discharges, and errands on time and stress-free.
Learn moreIntroducing ETA Concierge — private medical transport in a chauffeured luxury vehicle, for clients who expect more than a rideshare
Meet Essential Transport Assistance
Take a look at the van, the team, and the care we bring to every ride across South Florida.
Built for families who deserve a service they can rely on
ETA was created to fix the gaps families run into with medical transportation — late pickups, unsafe handling, and no one to call. We’re the dependable, hands-on alternative passengers and care coordinators trust.
Safety first, always
Trained, background-checked drivers, secured equipment, and clean, well-maintained vehicles for every trip.
On time, every time
We build in a buffer for traffic and transfers so you arrive relaxed and ready for your appointment.
Door-through-door care
We don’t just drive. Our team assists from the front door to the destination and back again.
A team that communicates
Friendly dispatch, clear pickup windows, and updates for families and care coordinators.
Wherever you need to be
From recurring dialysis runs to a one-time discharge home, we make sure every passenger gets there safely and on schedule. Standing orders and recurring trips are welcome.
How it works
Scheduling transport for yourself or a loved one is simple. Here’s what to expect from your first call to your safe arrival.
Book your ride
Call dispatch or request a ride online with your date, time, pickup, and destination. Same-day requests are welcome when we have availability.
We confirm the details
Our team calls back to confirm your pickup window, the right vehicle for your needs, and any extra assistance required.
Arrive safely & on time
Your driver provides door-through-door help and gets you there comfortably — and we’ll have your return trip handled too.
A transportation partner your discharge team can count on
Hospitals, skilled nursing facilities, dialysis centers, and case managers rely on ETA for dependable, HIPAA-conscious transport with simple scheduling and a single point of contact.
- Recurring & standing-order scheduling
- Reliable on-time pickups for discharges
- Billing & account setup support
- Single dispatch contact for your staff
Trusted by South Florida families
5.0 rating · 4 Google reviews
“Essential Transport Assistance has become my go-to for medical transport. I've used them for everything from post-surgery trips, physical therapy and to regular check-ups, including wheelchair and stretcher service, and they never disappoint. They are incredibly reliable, safety-conscious, and efficient. You can tell they have a high standard for how they treat their passengers; the staff is always professional and attentive. If you need reliable, quality transportation, I highly recommend giving them a call.”
“Best transport company around. They truly care and love what they do. They go above and beyond for their clients. Their customer service is like no other. If I could give them 10 stars I would!!”
“Hands down the best transportation service I've experienced! I've tried several others, but ETA stands out because they are actually reliable and incredibly personable. The drivers are always on time and genuinely care about their clients, which is a breath of fresh air. If you're looking for the best service out there, this is it. They are truly awesome!”
“I had an exceptional experience with this company — outstanding service and great care. I highly recommend them.”
Ready to book your transport?
Call our dispatch team or request a ride online — we’ll confirm your pickup and handle the details.