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Essential Transport Assistance
Serving Broward · Miami-Dade · Palm Beach

Non-emergency medical transport you can trust.

Essential Transport Assistance provides safe, comfortable wheelchair, stretcher, and ambulatory transportation across South Florida, with door-through-door care from people who treat every passenger like family.

7 days
Scheduled service
3 counties
Tri-county coverage
Door-through-door
Hands-on assistance
The family-owned Essential Transport Assistance team in branded uniforms in front of their medical transport van
Our services

The right vehicle and care for every passenger

Whether your loved one travels by wheelchair, stretcher, or simply needs a reliable ride, we have a safe, comfortable option.

Wheelchair Transport

Safe, secure wheelchair van transport with trained attendants, ADA-compliant lifts, and four-point securement. We handle door-through-door assistance so passengers are never left to navigate alone.

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Stretcher Transport

For passengers who must remain lying down, our stretcher vans provide a comfortable, monitored ride with trained two-person crews for safe bed-to-bed transfers.

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Ambulatory & Chauffeur

For passengers who can walk with little or no assistance. A courteous, professional driver gets you to appointments, discharges, and errands on time and stress-free.

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Hospital Discharge Rides

When the hospital or rehab says it is time to go home, we match the ride to the discharge order: wheelchair or stretcher, a trained attendant, a pickup window coordinated with the floor, and help all the way inside the house.

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Dialysis Transportation

Three days a week, every week, both directions, on time. Give dispatch the clinic's schedule once and it stays on our books with the same team, priced the same every visit.

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Introducing ETA Concierge. Private medical transport in a chauffeured luxury vehicle, for clients who expect more than a rideshare

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See us in action

Meet Essential Transport Assistance

Take a look at the van, the team, and the care we bring to every ride across South Florida.

Why choose ETA

Built for families who deserve a service they can rely on

ETA was created to fix the gaps families run into with medical transportation. Late pickups, unsafe handling, and no one to call. We’re the dependable, hands-on alternative passengers and care coordinators trust.

Safety first, always

Trained, background-checked drivers, secured equipment, and clean, well-maintained vehicles for every trip.

On time, every time

We build in a buffer for traffic and transfers so you arrive relaxed and ready for your appointment.

Door-through-door care

We don’t just drive. Our team assists from the front door to the destination and back again.

A team that communicates

Friendly dispatch, clear pickup windows, and updates for families and care coordinators.

Medical & specialist appointments
Hospital & rehab discharges
Dialysis & infusion centers
Adult day care & assisted living
Imaging, labs & outpatient surgery
Pharmacy, errands & family events
Where we take you

Wherever you need to be

From recurring dialysis runs to a one-time discharge home, we make sure every passenger gets there safely and on schedule. Standing orders and recurring trips are welcome.

Booking a ride

How it works

Scheduling transport for yourself or a loved one is simple. Here’s what to expect from your first call to your safe arrival.

1

Book your ride

Call dispatch or request a ride online with your date, time, pickup, and destination. Same-day requests are welcome when we have availability.

2

We confirm the details

Our team calls back to confirm your pickup window, the right vehicle for your needs, and any extra assistance required.

3

Arrive safely & on time

Your driver provides door-through-door help and gets you there comfortably, and we’ll have your return trip handled too.

Where we serve

Medical transportation across Broward, Miami-Dade & Palm Beach

Based in Coral Springs, we pick up and drop off throughout South Florida’s tri-county area. Find your city below, and if you don’t see it, call us; we cover the entire region.

View all service areas

For facilities & partners

A transportation partner your discharge team can count on

Hospitals, skilled nursing facilities, dialysis centers, and case managers rely on ETA for dependable, HIPAA-conscious transport with simple scheduling and a single point of contact.

  • Recurring & standing-order scheduling
  • Reliable on-time pickups for discharges
  • Billing & account setup support
  • Single dispatch contact for your staff
What families say

Trusted by South Florida families

5.0 rating · 20 Google reviews

  • Rated 5 out of 5 stars
    “Essential Transport Assistance (ETA) provided flawless service when I needed their services 5 times for 2 different family members over the last 2 months. Pollyanna listened – REALLY LISTENED -- to our exact needs for each trip…”Read more and followed up immediately with an accurate, clear, and fair estimate delivered to my email. Our various journeys gave us the opportunity to interact with Blake, Brent, and Ryan all of whom have a professional demeanor coupled with expert driving but, most importantly, with a TRULY CARING patient focus. They arrived as scheduled (even early!). They dropped us off at the door of the medical facilities and returned us safely back to our homes. They communicated with me constantly throughout the entire process. They even followed up in the evening to see how my family members were doing! The ETA family took the stress of coordination, transportation, and traffic from me so I could focus on my family. I highly recommend ETA for your family’s medical transportation needs”
    Grace Santaballa
    Google review
  • Rated 5 out of 5 stars
    “We are an adult couple coming from a long trip, arriving at Miami International Airport… We called Essential Transport Assistance (ETA), to see if they were able to assist us with all our suitcases and take us home in Boca…”Read more Raton.... Well! It was the best decision we made! They were very professional asking questions of our needs, they were on time, didn’t let any of us touch any suitcases, they handled them all. We sat very comfortable in their professional van, and the ride to Boca was smooth and without any issues. When we arrived, the driver, again, didn’t let us touch the suitcases, he took all of them to our apartment and placed them on top of the suitcase racks for us. What a professional team! We know now who to call for assistance and they will be highly recommended!”
    Mayda Zayas-Bazan
    Google review
  • Rated 5 out of 5 stars
    “I had an excellent experience with Essential Transport Assistance. I recently underwent major surgery on my leg after a serious injury, and I needed dependable, comfortable transportation to the hospital for an important follow-up…”Read more appointment with my surgeon. Given my limited mobility, having someone I could trust to get me there safely and on time was extremely important. Blake was my driver, and he was absolutely incredible. From the moment he arrived, he was sweet, caring, patient, and extremely professional. He understood that I had just been through major surgery and took extra care to make sure I was comfortable and felt safe throughout the entire experience. I never felt rushed, and his kindness genuinely made what could have been a stressful trip so much easier. When you’re recovering from a serious injury, the person transporting you matters. Blake treated me with compassion and respect, not simply like another passenger. I would highly recommend Essential Transport Assistance, especially to anyone recovering from surgery or dealing with mobility issues. Reliable, professional service and exceptional care. Thank you, Blake, for taking such wonderful care of me!”
    Sonia
    Google review
  • Rated 5 out of 5 stars
    “My mom was picked up and delivered at the nursing home. The driver was very friendly and professional. My mom said he drove really well. The process of a quote was easy and it beat out several quotes. I will definitely use them again. Very pleased with the service!”
    Regina Fernandes-Costa
    Google review
  • Rated 5 out of 5 stars
    “It is scary to have no transport for important appointments. I am glad I picked Essential Transport Assistance for my trip. They have kind, efficient drivers and beautiful cars. Most importantly, they showed patience and kindness…”Read more when faced with unforeseen circumstances. Thank you!”
    Karen Chaplin
    Google review
  • Rated 5 out of 5 stars
    “ETA provided us with outstanding, timely and (actually) enjoyable service. The staff is capable, friendly and, (to this older couple, annoyingly) fit and able. Their vehicles are immaculate and obviously well-maintained. Judy and…”Read more I will be using their services on a regular basis based on our particular needs. If you are mobility limited and need competent, reliable transportation for medical or non-medical needs, we strongly recommend that you utilize ETA.”
    Michael Poretsky
    Google review
  • Rated 5 out of 5 stars
    “Professional, reliable, and incredibly friendly staff from the office personnel (yes, her name is actually Pollyanna) to the drivers and owners. Plus, the price for their services beats all other competitors! If the satisfaction…”Read more scale was 10 ir 100, they would always receive the highest score possible.”
    Marc Kurzman
    Google review
  • Rated 5 out of 5 stars
    “An excellent business! I used ETA to bring a family member home after a hospital stay. I was calling from Chicago & was worried the plan would not go smoothly. I was totally wrong… this company was professional, kind,…”Read more understanding, punctual & engaged from start to finish. I received a text when the driver was on his way, and an actual call reporting that our family member arrived safely. That's customer service above & beyond… thank you ETA.”
    Susan Ehrlich
    Google review
  • Rated 5 out of 5 stars
    “Essential Transport Assistance has become my go-to for medical transport. I've used them for everything from post-surgery trips, physical therapy and to regular check-ups, including wheelchair and stretcher service, and they never…”Read more disappoint. They are incredibly reliable, safety-conscious, and efficient. You can tell they have a high standard for how they treat their passengers; the staff is always professional and attentive. If you need reliable, quality transportation, I highly recommend giving them a call.”
    Jay Rothberg
    Google review
  • Rated 5 out of 5 stars
    “Best transport company around. They truly care and love what they do. They go above and beyond for their clients. Their customer service is like no other. If I could give them 10 stars I would!!”
    Aloma Linhares
    Google review
  • Rated 5 out of 5 stars
    “Hands down the best transportation service I've experienced! I've tried several others, but ETA stands out because they are actually reliable and incredibly personable. The drivers are always on time and genuinely care about their…”Read more clients, which is a breath of fresh air. If you're looking for the best service out there, this is it. They are truly awesome!”
    Martyn Rothberg
    Google review
  • Rated 5 out of 5 stars
    “I had an exceptional experience with this company — outstanding service and great care. I highly recommend them.”
    Katia Salles
    Google review

Swipe or scroll for more reviews

See all our reviews on Google

Ready to book your transport?

Call our dispatch team or request a ride online. We’ll confirm your pickup and handle the details.

Call 954.477.7340Book a ride